India is fast becoming an attractive tourist destination & an increasing number of multi-national companies are investing here to make profits on the mounting hotel occupancy levels.
Since the sector is expected to enhance at 15 percent annually, the industry is exploring the latest customer-centric next generation technologies to improve services and operations. At present, India's hotel pipeline is the second largest in the Asia-Pacific region. By 2019, the industry could become the second largest employer in the world. In addition to this, the hospitality industry will put in $187.3 billion to the GDP by 2019.
The industry's biggest challenge at present is to strike a balance of achieving a healthy bottom line while improving the experience of the guests. Guests from all over the world check into hotels expecting better service and facility; if the hotel succeeds, it attracts guest loyalty and paves way for new walk-ins who can enjoy a favourable customer-focussed environment and service.
As a way to stay ahead in the game and rivals, over 50 percent of respondents spend the bulk of their IT budgets on in-room entertainment. A recent survey conducted by hospitality promotions body, IQPC, confirms this.
IQPC plans to launch Hotel Technology India 2010 on November 11 & 12, 2010 in Goa to offer a platform to explore the newest technologies for the hotel industry that will help to maximize revenue and enhance guest experience. This will be done as an attempt to add to the growth of the hotel industry in India and drive innovation.
Hotel Technology India 2010 will see experts from all across the globe. They will discuss new policies and trends to implement state-of-the art solutions in the industry. One of the attendees of IQPC's hotel technology events, the CIO of Movenpick Hotels and Resorts Management said that "Hotel Technology 2010 is an excellent forum for information exchange and to keep up to date about hotel technology challenges".